Frequently Asked Questions

The 4096-bit PGP requirement establishes military-grade encryption for all platform communications. This no-opt-out policy ensures even inexperienced users maintain proper operational security from initial registration. End-to-end encryption prevents message interception while automatic deletion after configurable periods limits data exposure. The mandatory standard creates a security floor protecting the entire community regardless of individual technical expertise.

The platform combines TOTP (Time-Based One-Time Passwords) with PGP cryptographic verification for enhanced account protection. Configure an authenticator app like Aegis or Google Authenticator to generate time-limited codes during login. PGP-based authentication provides an additional verification layer through cryptographic signature challenges. Session-specific security tokens prevent credential capture from enabling unauthorized access even if login details become compromised.

The 2-of-3 multisignature architecture requires two of three keys to release escrowed funds. Buyers, vendors, and platform administrators each hold one key. Standard transactions complete when buyer and vendor keys sign upon delivery confirmation. Disputes activate the administrator key for arbitration. Escrow duration varies from 5-30 days based on vendor trust levels, with established sellers unlocking shorter holding periods.

Always verify mirror links through multiple trusted sources before accessing. Check Dark.fail for PGP-verified listings and monitor official announcements on Dread. Bookmark verified links to avoid typing errors. Never trust links from messages, forums, or search results. Visual verification tasks during login help identify authentic platform instances. Wallet address encryption protects against clipboard hijacking malware that substitutes cryptocurrency destinations.

Connection issues may result from temporary mirror outages, Tor network congestion, or outdated browser versions. Try alternative mirrors from the verified list if one fails to load. Click the padlock icon in Tor Browser and select "New Circuit for this Site" to establish a fresh connection path. Ensure your Tor Browser version is current by checking the official download page. Response times between 5-15 seconds are normal for initial page loads due to onion routing overhead.

Tor routing inherently adds latency compared to clearnet connections as traffic passes through multiple relays. Initial page loads may take 5-15 seconds with subsequent requests completing faster as circuits stabilize. Avoid using VPNs alongside Tor as this adds unnecessary hops without improving privacy. Different mirrors may offer better performance depending on your geographic location. Ensure JavaScript is enabled for interactive features requiring dynamic content.

If issues arise with an order, first attempt resolution directly with the vendor through encrypted messaging. Should direct communication fail, open a formal dispute through the order management interface before escrow auto-release. Provide detailed documentation including order specifics, communication history, and evidence supporting your claim. The support team aims to resolve disputes through administrator arbitration using the third escrow key within reasonable timeframes.

The platform offers 24/7 support access through the internal ticket system. Standard response guarantees promise resolution within 12 hours, with critical issues receiving priority attention under 2 hours. All support communications use encrypted channels. Verify any external communication claiming to represent support through PGP signature verification using the official master key published on verified sources.

Sessions automatically expire after periods of inactivity for security protection. When your session expires, you will need to log in again using your credentials and complete two-factor authentication. Any unsaved work in draft messages or pending form submissions may be lost during session timeout. Consider completing important actions promptly and saving sensitive information offline before extended breaks.

Use Tor Browser with default security settings for optimal protection. Enable JavaScript only when necessary for specific functionality. Avoid installing additional extensions or plugins that could compromise anonymity through browser fingerprinting. Keep Tor Browser updated to the latest version for security patches and performance improvements. Consider using the Security Level slider to adjust protection based on your threat assessment.

Store recovery codes, PGP keys, and account credentials in encrypted password managers or secure offline storage. Never store sensitive authentication data in plain text files or unencrypted cloud services. Consider multiple backup locations for critical recovery information. Test your backup restoration process periodically to ensure accessibility when needed. Physical paper backups stored securely provide resilience against digital storage failures.